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Decision-making

How people choose, and how those choices go wrong.

4
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12:05

Berkshire Hathaway

Warren Buffett · 1955

Berkshire Hathaway is a holding company built on arbitrage, insurance float, and concentrated control — not innovation or disruption.

10:49

Visa Inc.

Dee Hock · 1958

Visa is a payment infrastructure built on delegation: banks issue cards, Visa provides the rails and branding, and consumers pay fees embedded in every transaction. Its 1970 restructuring into a member-owned, decentralised association — conceived and led by Dee Hock — was a deliberate rejection of hierarchy. Yet its 2025 volume ($14.2 trillion) reflects not distributed decision-making but tightly coordinated standards enforcement. The ‘chaordic’ ideal remains descriptive, not operational.

9:16

Warren Buffett

Buffett didn’t build Berkshire by spotting winners—he seized control, revalued assets on his terms, and walked away from the original business without apology.